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Our Business solution | Pfirestorm

THE ICT
SOLUTION

Introducing the new generation, internet-based, client-centred and relationship-orientated tool for Business, designed and driven by your clients.

This one-stop-shop platform of systems places a range of conventional business weaponry into the hands of any business or organisation, arming them with all the essential ingredients. In addition, all of these “individual” systems are fully integrated allowing for seamless record keeping and access to information in real-time. Instantly and simply!

CONVENTIONAL
SYSTEMS

Neatly woven into a single solution, you will be able to leverage all the conventional systems including, but not limited to:

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CRM – Client Relationship Management

Intuitive and seamless search, along with comprehensive database management.

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ERM – Employee Relationship Management

Manage employee administration, communications and relationships within the platform, while ensuring perfect record keeping and compliance. Business continuity, role succession, training can all be secured forever!

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Communications

100% collaboration across your entire business (internally and externally) from employees, suppliers and stakeholders – you decide! Fully automated filing, record keeping and audit trails. Never lose any communication (secure mail, email or SMS) from anyone.

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DDM – Digital Document Management

Forget paper! A 100% viable digital environment that is secure, backed up and available 24 hours, 7 days a week.

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Diary / Calendar

All seamlessly integrated into the day-to-day functionality.

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Customisation

The perfect delivery platform. You can exercise your right to expand your customer profiles to include any piece of data that you can imagine.

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Templates

Design your own template communications using our “Smart Codes” function – merge individual client profile data into your bulk communications. Whether this is reports or simple merging of unique data, bulk communications (mails) are personalised and individualised.

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Business Intelligence

Built in activity reports give the organisational leadership a heads-up on the extent of each and every employee or managers activity – in real-time! Business Intelligence at your fingertips.

… and these are just the fundamentals!

TOTAL BUSINESS
SOLUTION

Pfirestorm is unique in that it has taken all of these conventional systems – and then some – and created a unique TOTAL Business Solution for any business – for profit or not!

CLIENT-FOCUSED

This client-centric platform was co-designed by clients themselves.

USER DESIGN

Created with the purpose of a business in mind! The Pfirestorm platform is designed for a business to create and retain clients.

BIG DATA

Our platform involves information collected in real-time.

BRAND CONTINUITY

The web-based portal, as well as each communication component and report generated, is fully branded to your business.

INTEGRATION

Unique platform features are fully integrated, allowing ease of use and delivery (CRM), along with communication and document management, which flows through one another seamlessly.

CONNECTING USERS

We connect the end-users with each other, empowering your business with the ability to create forums and connect like-minded people within your own platform!

SINGLE CLIENT VIEW

Any authorised user can access a single dashboard for every record, document, communication between your business and your client. This allows management of:

  • Activity
  • Risk
  • Communications records,
  • Documentation storage
  • Compliance (both internal and regulatory)
  • Processes and procedures

ACTIVITY TRACKING

Easy tracking and access! Regardless of the where an activity sits in the value chain, it is permanently recorded and automatically filed into the relevant party’s dashboard.

CUSTOMISABLE

Whether a small business or a global corporate enterprise, Pfirestorm is completely customisable to accommodate all organisational structure types and needs.

DEVELOPMENT

Improvements, upgrades and developments are constantly on the go to meet the growing needs of our valued clients.

FINANCIAL SERVICES

A tailored module specific for the Financial Services market! Created with particular profile functionality and information capture, such as:

  • Assets & Liabilities
  • Assurance & Investments
  • Medical Aid and Pension Funds